Stellar Onsite Support
Get scheduled or immediate, on demand support from our team 24 hours a day, 7 days a week.
Instant and On Demand
Our support model has been designed from the ground up to consider the modern world of technology. Your other services are instant, on demand, and scalable so why shouldn't your IT team be as well. Our onsite services can be requested at a moment's notice and we can have someone at your site often within minutes. Our onsite services can be leveraged both as reactive and proactive through scheduled visits.
- Desktop Support
- Server Support
- Mail and Database Systems
- Networking Infrastructure
- Windows, Linux and Apple
- Mobile Devices
- Firewalls and Wireless
- Hardware Setup and Configuration
- Printer Setup and Configuration
- Software Deployment and Rollout
- Virus Breakout Response
- Storage Area Network (SAN)
- Security Review
Real Time Status
Stay informed through our customer portal to track previous requests, open new requests or inquire about requests. In addition, track and request onsite services in real-time with estimated times for arrival and direct communication with our team member.
We're Where You Need Us
When it comes to remote support we can cover you anywhere on the planet! Our clients have offices in nearly every continent (none in Antarctica yet!). If you need onsite support, our coverage is expanding daily as we bring on new team members. Check out our Contact page for a map of the areas we cover for onsite services. If we aren't in an area you need, simply contact us and we will do our best to ensure you are covered.
Microsoft Azure
Considering make the leap from on premise systems to cloud hosted technology and the benefits this can bring? Let us walk you through the process and help you decide if the time is right. Moving to the cloud needs to be a business decision – it’s not just about the technology we’ll help ensure you can meet the business outcomes you’re looking for.
Some of the reasons businesses choose Microsoft Azure
- Enable staff to work from anywhere
- Reduce the reliance on in-house servers
- Enable collaboration between workers in difference locations
- Full Microsoft Office compatibility – with access from PCs, Macs, tablets and smartphones
Considering make the leap from on premise systems to cloud hosted technology and the benefits this can bring? Let us walk you through the process and help you decide if the time is right. Moving to the cloud needs to be a business decision – it’s not just about the technology we’ll help ensure you can meet the business outcomes you’re looking for.
Amazon Web Services
Considering make the leap from on premise systems to cloud hosted technology and the benefits this can bring? Let us walk you through the process and help you decide if the time is right. Moving to the cloud needs to be a business decision – it’s not just about the technology we’ll help ensure you can meet the business outcomes you’re looking for.
Google Apps
Considering make the leap from on premise systems to cloud hosted technology and the benefits this can bring? Let us walk you through the process and help you decide if the time is right. Moving to the cloud needs to be a business decision – it’s not just about the technology we’ll help ensure you can meet the business outcomes you’re looking for.
How We Help
- Assessment of your unique situation to help guide you in choosing what solution works best for your business
- Provisioning and setup of any required services in the cloud or onsite to help you grow or get started
- Ongoing maintenance and enhancement to the services you choose to keep things running smoothly
- Flexible on demand or scheduled services for your onsite and cloud infrastructure and support needs
- Strategic advisory services to help you plan for the future as your business expands and technology changes
